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Frequently Asked Questions

We have answers to all your questions, however silly it may sound

1.  General
2.  Payment
3.  Design
4.  Others
  • Privacy Policy
  • Refund Policy
  • Terms and Conditions
  • Commission System

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1. General

FAQ's

Frequently Asked Questions

Do you offer support ?

Yes, We offer 1 month free support on all of our Website design plans and also independently on our Support Plan page here

How many days will it take to build and launch my new website?

The website design takes 10 working days after template approval and an additional 5 working days is provided to you for review and feedback. If you would like to have your project delivered in less than 10 working days, we would be happy to deliver so please contact us for a separate quote.

Can I see examples of your past projects?

Of course yes, please click here

Can I get a free consultation ?

Yes, send us a message here or just walk into our office.

My website was built by another developer, can you help redesign/update it?

Yes we can. We will migrate the existing website to a new hosting server alongside other requirements. This would be a customized service so please contact us here.

What is included in my website package?

Kindly view our pricing table here for your website package details.

2. Payment

How much do you charge?

Our prices are pocket friendly and can be found here

Do you offer refunds?

Unfortunately we do not offer refunds on any of our virtual or downloadable services. Please read our refunds policy here.

How does the payment process work?

The project starts with a 100% deposit to be eligible for all the items in each web design package. However, if you would prefer a custom payment plan, please contact us immediately.

How does payment gateway integration works?

We integrate any one of Paystack, SimplePay, VoguePay or Cashenvoy for FREE for all sites. We however charge a flat integration fee of  ₦50,000 for other payment gateways such as Webpay, GTPay, etc. While Paystack, SimplePay, VoguePay and Cashenvoy allows you open an account for free, Webpay charges ₦150,000 and GTpay charges ₦80,000 respectively. Please click HERE to clarify any questions you may have.

I need logo designed or content written for my website, can you do that?

Yes of course we can for a small additional fee. Content editing is also included in all our plans. However, you also need to send us as much content as possible from your logo or logo idea to your company profile and background information.

3. Design

What platform is my website built on?

All our websites are built on a open-source Content Management System (CMS) platform called WordPress, if you would prefer a specific framework like Drupal, Joomla, Magneto, or any other, please contact us directly.

Can I modify my website design anytime I want?

Yes you can, you have a lot of control through your website dashboard. However, our free support does not cover any template modified by you and if you break your website while trying to modify it, we will charge you to fix it. If you have specific questions about what you can and cannot modify, give us a call.

Will I be able to add new features to my website in the future?

Yes you can. That is the beauty of using the CMS called WordPress. Adding features and functionality is easier than with most other platforms. You can always troubleshoot on Google or contact us for any complex additions or changes that requires our knowledge and experience, we will provide you the cost and time needed to execute the applicable work.

What if I don't like the initial design?

The project only begins once you have approved of a demo theme which will be sent to you after your order. Any changes that occur afterwards will incur additional charges.

What if i don't like the initial design?

The project only begins once you have approved of a demo theme which will be sent to you after your order. Any changes that occur afterwards will incur additional charges.

Can you source photos for my website?

Yes we can. We will help you source creative commons tagged photos labelled for re-use. We also have professional photographers and videographers available to produce custom photography and videos for your website if requested for.

4. Others

Can you source photos for my website?

Yes we can. We will help you source creative commons tagged photos labelled for re-use. We also have professional photographers and videographers available to produce custom photography and videos for your website if requested for.

Will I be able to make changes to the website or add products on my shop after hand over?

Yes you can. We will send you a typed user guide on how to edit different assets on the website and how to upload posts on your blog, this will enable you to easily manage your website after handover.

What information am I required to provide once i order?

You are expected to send in as much information regarding your business as possible. Kindly send in your information to hello[at]bangeez.com (Information = Logo, website content, contact details, images, etc.)

Do you offer any warranty or guarantee?

Of course we do, we guarantee you will be satisfied with our services.

How do I add my products onto my website?

All E-commerce website development projects come with a full feature typed user guide, audio and video guide to show/tell you how to add projects to your shop. In other for us to add 10 products that comes with the E-commerce plan, you will provide us with the price list of products, the product images and product description to enable us enter product data into your website.

Will my domain name and hosting account be registered in my name?

Your domain name will be registered under your name/email. Your website will be hosted on our servers and you will be provided with FTP access, Webmail access and WordPress Dashboard access. If you would require more access more than these, please contact us for a separate quote.

P.S – If you subscribe to the E-Commerce plan, Cpanel access is included in your package.

How will my business grow with a blog or website?

First impression they say matters, however we not only design a lasting first impression for your business, we also empower you with free resources on how to promote your business by teaching you the basics of digital marketing for FREE.

From weekly updates to monthly freebies, Get it all

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